Customer Service – The Way It Used to Be!

Many people have asked us what kind of ‘magic’ we have that has allowed us to grow so fast. Our answer is simple—we deliver one of the best customer experiences in the industry. BLS offers services that go above and beyond what is “normal” within our industry. This includes: 24-hour quotes, no rush fees, round-the-clock communication, free localization consulting and an extremely flat corporate structure with full access to senior management. All of these attributes make BLS the most responsive, accessible and adaptable firm in the industry today when it comes to customer needs.

What Makes Us Different

Exceptional Customer Service
The care and satisfaction of our clients is our top priority, and we are committed to always providing our customers with outstanding service 24x7x365 – Customer service the way it used to be.

Cost Effectiveness
We have helped clients reduce localization spend by 30% to 50% by using technology to automate and eliminate redundant work.

Linguistic Excellence
Powered by our large network of professionally trained linguists with in-depth subject matter expertise, we deliver quality translations that speak our clients’ language both technically and culturally.

People
We hire the best and brightest the industry has to offer. BLS has achieved continued success over 10 years through pure organic growth.